If you have placed your order and have received your confirmation email, your order should be on its way to you very soon. If you have placed your order on a weekend or a public national holiday you order might experience slight delays, dependant on the postal services/couriers. If you are an international customer, please allow up to 14 working days for your delivery. for any other questions in regards to the status of your order please email Customerservices@justhairlondon.com.
If you have received a wrong or faulty item, please email Customerservices@justhairlondon.com and submit your enquiry. if you fail to notify us within 7 days of receiving your order, we cannot guarantee a full refund for you order.
Once we have received your item, your refund will be processed within 3-5 working days. once we have processed your refund, you will receive a confirmation email. if you have any further questions in regards to your refund contact firstname.lastname@example.org
Before you place an order please check that you have entered the correct address and product information. Once your order has been received and you have your confirmation email we cannot guarantee that your order can be changed. If you would like to make amendments to your order please email us on email@example.com and our team will try their best to help you amend your order.