To return your product, you should first email us at Customerservices@justhairchemistry.com. Once we have got back to you we will provide you with a address to return products to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a tracked shipping service or purchasing shipping insurance as we cannot cover lost items. Until we receive the returned/exchanged product(s) we cannot process the refund.
Standard shipping: £3.95
Express shipping: £5.95
European shipping (STANDARD): £15.95
Rest of the world Shipping (STANDARD): £25